What was the opportunity, problem, or challenge? State in no more than 2 sentences.
THE CONDUCT
Actually, the steps to the solution! What specific actions did you take…or why did you take action? In most cases, three or four actions should be identified, along with the rationale for taking those actions. Where possible, use the personal pronoun ”I” followed by and action word, such as managed, directed, led, designed, created, formulated, negotiated, planned, trained, sold, etc. State in no more than 2 sentences.
THE CONCLUSION
Wherever possible, QUANTIFY results and try to include a time frame. Where results don’t seem quantifiable…think again! While sometimes it is difficult to establish a clear cause-effect relationship between actions and results, it is perfectly permissible to cite a beneficial result that your actions contributed to, even if the actions of others also played a contributing, even vital role. The Conclusion should be 2 or 3 sentences for greatest effectiveness.
It is not necessary to “tell all” when relating a Three C story; simply tell your story. The listener will identify with the favorable objectives. In the telling, invite interviewer questions, especially when you have good back-up data. The most effective Three C presentations are typically brief; each should be able to be told in less than 90 seconds.